Support

Support & how-to guides

Step-by-step guides and answers to the most common questions about jmobbi apps. Can't find what you need? Email us any time and we'll be glad to help.

How-to guides

Get the most out of your apps

Free, ad-free guides for streaming, downloading and fine-tuning your music — plus fast currency conversions.

Google Drive

Download Google Drive music and listen offline

Save your Google Drive tracks to your device with GoPlayer and play them anywhere, no signal needed.

4 min read · iPhone · iPad · Mac
Read guide
Dropbox

Stream music directly from Dropbox

Play your Dropbox library instantly with Musicbox, without downloading first or filling up storage.

4 min read · iPhone · iPad · Mac
Read guide
MEGA.NZ

Store and play your music privately with MEGA.NZ

Keep your music in MEGA.NZ's encrypted cloud and stream or download it privately with MPlayer.

4 min read · iPhone · iPad · Mac
Read guide
Yandex.Disk

Stream and download Yandex.Disk music for offline

Stream your Yandex.Disk music with YaPlayer and download tracks to enjoy offline anywhere.

4 min read · iPhone · iPad · Mac
Read guide
Equalizer

Play Google Drive music with an equalizer

Shape the sound of your Google Drive music with GoPlayer's multi-band equalizer and presets.

4 min read · iPhone · iPad · Mac
Read guide
Playlists

Make playlists for music stored on Dropbox

Organize your Dropbox music into custom playlists in Musicbox, by mood, genre or occasion.

3 min read · iPhone · iPad · Mac
Read guide
Equalizer

Activate the bass booster on your iPhone

Turn on the bass booster in your jmobbi music player for a deeper, richer low end.

3 min read · iPhone · iPad · Mac
Read guide
Playback

Play music alongside other apps (Mixed Mode)

Enable Mixed Mode in settings so your music plays together with audio from other apps.

3 min read · iPhone · iPad · Mac
Read guide
Currency converter

Convert 160+ currencies on iPhone fast and easy

Convert between 160+ world currencies in seconds with Money Currency Converter, even offline.

3 min read · iPhone · iPad · Mac
Read guide
FAQ

Frequently asked questions

Are jmobbi apps free to download?

Yes. Every jmobbi app is free to download on the App Store, so you can get started right away without any upfront cost.

Are jmobbi apps safe to use?

Absolutely. Our apps use secure SDKs and encrypted connections, and your login details are never stored or seen by the app. Where a cloud service is involved, you sign in on that service's own official page, and the app keeps only a secure access token on your device, which you can revoke at any time. Uninstalling an app or disconnecting your account removes that token and any downloaded files.

Which devices do jmobbi apps support?

jmobbi apps are built natively for Apple devices. Most run on iPhone, iPad and Mac from a single download, with a layout that adapts to each screen size. Check the individual app's App Store page for its exact device support.

Which cloud services do your music players work with?

Each music player connects to one cloud service: Musicbox for Dropbox, GoPlayer for Google Drive, MPlayer for MEGA.NZ, YaPlayer for Yandex.Disk and FirePlayer for MediaFire. Money Currency Converter is a standalone currency converter and doesn't use cloud storage.

Can I listen to my music offline?

Yes. Download any track or playlist from your cloud storage and play it offline on flights, commutes or anywhere without a connection.

Which audio formats are supported?

Our music players handle all the common formats with no conversion required, including MP3, AAC, ALAC, FLAC, WAV, AIFF and M4R.

Do the apps include an equalizer?

Yes. The music players include a built-in audio equalizer with presets and a bass booster, so you can shape bass, treble and midrange to your taste.

Can I stream to Chromecast, AirPlay or Sonos?

Yes. You can cast your music to AirPlay, Chromecast and Sonos devices to fill any room with sound.

How is my privacy protected?

We keep data collection to a minimum and never store your cloud credentials. Access tokens live only on your device and can be revoked whenever you like. For full details, read our Privacy Policy.

How do I get help or suggest a feature?

We'd love to hear from you. Email support@jmobbi.com with any question, issue or feature request and our team will get back to you as soon as possible.

Still need a hand? Contact us at support@jmobbi.com.